Privacy Policy
Lil'Kooee Privacy Policy: Last Updated: 01/04/25
At Lil’Kooee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website, mobile applications, and other services (collectively, the "Services"). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We collect information that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact customer service. This information may include your name, email address, phone number, shipping address, billing information, and any other information you choose to provide.
1.2 Automatically Collected Information: When you use our Services, we automatically collect certain information about your device and usage. This information may include your IP address, device type, browser type, operating system, referral URLs, access times, pages viewed, and other browsing behaviour. 1.3 Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our Services. Cookies are small data files stored on your device that help us improve your experience, understand usage patterns, and deliver personalized content.
2. How We Use Your Information
2.1 To Provide and Improve Our Services: We use your information to process your orders, manage your account, respond to your inquiries, and improve the functionality and user experience of our Services.
2.2 To Communicate with You: We use your information to send you updates, promotional materials, and other communications related to our Services. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions provided in the email.
2.3 For Analytics and Personalisation: We use your information to analyse how you use our Services, to understand user preferences, and to personalise your experience by showing you content and products that may interest you.
2.4 For Security and Fraud Prevention: We use your information to protect the security and integrity of our Services, to detect and prevent fraudulent activities, and to comply with legal obligations.
3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
3.2 Business Transfers: If Lil’Kooee is involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
3.4 With Your Consent: We may share your information with third parties when you consent to such sharing.
4. Your Choices
4.1 Account Information: You can update or correct your account information at any time by logging into your account or contacting customer service at support@lilkooee.com.au
4.2 Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions provided in the email. Please note that you may still receive transactional or administrative messages from us.
4.3 Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect the functionality and availability of our Services.
5. Security
We will take all reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
6.Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 18, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy please contact: Australian Baby Company, support@lilkooee.com.au
By using our Services, you agree to our Privacy Policy. Thank you for choosing Lil’Kooee.
Lil’Kooee is an Australian-owned brand creating innovative baby feeding products designed with expert-backed knowledge to simplify parenting and support every child’s feeding journey - created by the founder of Happy Baby Consultancy, a trusted name in baby sleep support.